Cyber Monday has just ended and it is estimated that this version reached 1,737,000 transactions, about 223 million dollars in total purchases and a total of 85 million visits to the official website, according to the Santiago Chamber of Commerce. The number of sales increased considerably compared to 2017 (US$190 million) and exceeded the expectations for this year. Despite the large number of visits, most of the sites (284 brands) operated without contingencies during the hours of greatest demand, as well as the payment methods, which in general did not present major problems.
Aligare was present this year supporting the management of purchase orders for important retail companies, a complex situation if we consider the magnitude of this e-commerce event. On this occasion, the Digital Transactional Engine (MTD) took center stage, which is a solution designed by our company that provides complete visibility of the IT area in real time regarding the life cycle of purchase orders, payment methods and channels. In addition, the MTD allows for the display of failures that may arise within the purchase order flow and in turn facilitates a quick reaction to a possible failure. It has an alarm system that always keeps the Cloud area alert in case of any incident. In short, this solution allows for the collection and management of transactions by incorporating business rules and monitoring elements.
Aligare’s experience in transactional systems and backoffice processes helped our clients avoid problems during Cyber Monday, thus closing a successful phase.
We invite you to learn about this and other solutions we have for your company and leave your commercial and digital strategy in the best hands.