It is vitally important for the success of a business that the requirements of users and clients are satisfied and properly attended to, therefore, ensuring that the IT infrastructure is always operational and available is essential. This is what Operational Support and Continuity is all about, a service that tries to minimize events that can cause service interruptions affecting the operation of an organization. This is carried out by carrying out preventive maintenance to safeguard correct operational functioning, and in the event of critical incidents, by applying corrective measures in the shortest possible time and within previously defined times to restore normal service.
In recent years, there has been an increasing number of companies that are outsourcing these services to expert companies in order to optimize their resources and efficiency.
Considering this, at Aligare we are your best option. We have a professional and experienced team that mainly provides support for IT infrastructure, systems, applications, databases and Middleware. This guarantees that your company functions correctly and can work calmly in the event of a contingency. We constantly review our processes in order to deliver excellent and quality services, with the support of high-level multidisciplinary professionals, such as OS experts, Middleware, developers and DBO (Database Operator) who are duly trained, qualified and certified.
Claro, Mutual and Ripley have already trusted us and have opted for our Platform and Application Support and Operational Continuity service, which operates 7 x 24 x 365 with on-site or remote assistance.
In this sense, your problem is our problem, contact us and get advice from specialists, get advice from Aligare.